Medical Manager
ARIS RISK & INSURANCE SOLUTIONS LIMITED
Dar es Salaam, Tanzania
11.2017 - Current
- Medical consultancy and Health Insurance services
- Regular case management execution
- Coordinating and implementation as well as monitoring wellness programs of corporate clients including but not limited to mental health awareness and psychological supports to members
- Provided Technical support and consultation regarding medical cases in relation to insurance and other health related matters (case management)
- Provided Technical assistance and guidance to individual clients who visited health care facilities or requiring referrals to abroad
- Conducted weekly sick employee meetings and provide follow up reports
- Provided a sound technical support and guidance to corporate clients in all health related matters including onsite clinic management issues, employer-employee relationship and rights with respect to health, epidemic and pandemic issues like during dengue and Covid 19 and the resulting vaccine
- Quality assurance and improvement to maintain ISO certification including implementation of all quality improvement activities within medical department
- Monitor services efficiency and producing monthly performance reports
- Conducted appraisals and provide constructive feedback to subordinates to ensure that they continually improve their skills for their positions
- Formulating and implementing customer service strategies and plans
- Prepared and implemented budgets for several wellness activities and annual clinic management
- Reports writing and data analysis
- Assisted recruitment of the committed, hardworking teams for reliable care services.
- Coordinated and manage client presentation and trainings on various business matter as well as health and non health related awareness programs including NCDs, HIV, Mental health etc
- Implemented clear quality standards to maintain first-class client's provisions.
- Supervised and managed indoor factory clinic facilities
- Collaborated and Linked with local authorities and government entities to sort most of the clients' health related issues.
- Assist clients in medical issues beyond insurance like vaccination, outbreak/Pandemic preparedness, OSHA periodic medical examination scheduling.
