Client Relations and Customer Service
Delivered financial literacy workshops to individuals, simplifying complex tax regulations Provided tax consultation services, demonstrating active listening, empathy, and customer advocacy
Maintained strong professional relationships with clients and stakeholders, ensuring smooth collaboration
Attending the Generation Empower Program has strengthened my skills in public speaking, active listening, and interpersonal communication
Leadership and Team Management
Managed and coached a ward football club, coordinating training, strategy, and team discipline
Led a team-based business case competition, analyzing real-world financial data and proposing cost-saving solutions
Problem Solving and Adaptability
Developed quick-thinking skills by navigating complex tax enforcement challenges at TRA
Applied analytical and critical thinking in academic research and financial decision making
Adapted to changing regulatory tax environments, identifying solutions to ensure compliance
Technical and Digital Skills
Advanced proficiency in Microsoft Office Suite - financial modeling, pivot tables, and data visualization
Experience using QuickBooks and Tally for accounting and financial skills
Adept at using Canva for creating marketing materials, digital content and admirable professional presentations
Time Management Skills Establishing structured deadlines and utilizing Gantt charts to achieve project goals efficiently Ensuring project completion within the designated time frame Delivering services to clients promptly and meeting expected timelines
