Hi, I’m
Musa Mgaya
Barber
Boston
Summary
Proficient Barber versed in hairstyles, cutting techniques and shaving customers. Collaborative team player with strong communication and relationship building abilities.
Overview
21
years of professional experience
12
years of post-secondary education
3
Languages
Work History
Las Vegas BarbershopMakambako, Tanzania
Barber
9 2021 - Current
Job overview
- Provide exceptional haircuts and shaves to average of 12 clients daily, leading to 96% customer satisfaction rate
- Developed relationships with regular clients through attentive services and personalized recommendations, increasing repeat business by 45%
- Collaborate with saloon team to develop new hairstyles and techniques that have been developed across all locations.
- Styled hair according to customer preferences
- Stayed up-to-date with current trends in men's grooming by participating in industry events, conferences, and training sessions
- Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients
- Worked closely with salon management to develop marketing materials like promotional flyers and social media content that showcased unique services offered
- Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers.
- Consulted with clients to assess personal style preferences and unique needs.
- Consistently received positive performance reviews from guests.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during service process.
Happy People SaloonIfakara, Tanzania
Barber and Owner
01.2014 - 07.2021
Job overview
- Managed and supervised 6 barbers
- Supervised daily operations of saloon
- Developed outstanding customer care and service strategies leading to 60% increase in repeat business
- Provided exceptional haircuts and shaves to average of 16 clients daily, leading to 99% customer satisfaction rate
- Developed new hairstyles and techniques that trendy across all locations.
- Consistently received positive performance reviews from guests
- Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers
- Consulted with clients to assess personal style preferences and unique needs
On Campus BarbershopMwanza, Tanzania
Barber and Owner
11.2007 - 08.2013
Job overview
- Managed and supervised 8 barbers
- Supervised daily operations of saloon
- Developed outstanding customer care and service strategies leading to 70% increase in repeat business
- Provided exceptional haircuts and shaves to average of 20 clients daily, leading to 95% customer satisfaction rate
- Developed new hairstyles and techniques that trendy across all locations.
- Consistently received positive performance reviews from guests.
- Increased client base through strategic marketing initiatives, including word-of-mouth referrals from satisfied customers.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during service process
New Station BarbershopNjombe, Tanzania
Apprentice and Barber
02.2003 - 07.2006
Job overview
- Provided exceptional haircuts and shaves to average of 20 clients daily
- Developed relationships with regular clients through attentive services and personalized recommendations, increasing repeat business by 75%
- Collaborate with saloon team to develop new hairstyles and techniques that have been developed across all locations.
- Built strong relationships with team members and supervisors, fostering a positive work environment.
Education
Northeastern UniversityBoston, USA
Master of Laws (LLM)
01.2024 - 04.2025
University of South AfricaPretoria, South Africa
Bachelor of Laws (LLB)
01.2017 - 04.2022
Open University of TanzaniaDar es salaam, Tanzania
Master of Human Resources Management
01.2015 - 04.2017
St. Augustine University of TanzaniaMwanza, Tanzania
Bachelor of Arts with Education
01.2007 - 04.2010
Skills
Knowledge of hair cutting techniques
Ability to follow complex customer requirements
Exceptional customer service
Familiarity with sanitation and safety standards
Business Management and Leadership Skills
Interpersonal and communication Skills
Creative in styling unique hair looks skills
Ability to work efficiently under pressure
Working knowledge of existing trends in barbering
Legal Skills
High Attention to details
Excellent problem solving Skills
License
Driving
Singing
I like singing music
Timeline
Northeastern University
Master of Laws (LLM)
01.2024 - 04.2025
University of South Africa
Bachelor of Laws (LLB)
01.2017 - 04.2022
Open University of Tanzania
Master of Human Resources Management
01.2015 - 04.2017
Barber and Owner
Happy People Saloon
01.2014 - 07.2021
Barber and Owner
On Campus Barbershop
11.2007 - 08.2013
St. Augustine University of Tanzania
Bachelor of Arts with Education
01.2007 - 04.2010
Apprentice and Barber
New Station Barbershop
02.2003 - 07.2006
Barber
Las Vegas Barbershop
9 2021 - Current