Your Name

Housekeeping Room Attendant

Bawe Island Resort

Zanzibar, Tanzania

05.2024 - Current

Collaborated with team members to ensure seamless guest experience throughout their stay.
Assisted event planners in coordinating successful events, conferences, and meetings at the hotel.
Improved guest satisfaction by providing exceptional customer service and addressing inquiries promptly.
Welcomed guests to facility, addressed complaints and found solutions to problems.
Participated in staff training sessions to continuously improve knowledge of industry best practices and trends.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Hang, cleaned and rehung draperies to maintain freshness.
Improved team performance by sharing best practices and cleaning tips with new staff members.
Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
Ensured high levels of cleanliness and hygiene by regularly disinfecting bathrooms and surfaces, contributing to healthy environment for guests.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Ran special errands, including retrieving dry cleaning and making requested purchases.
Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Handled requests for extra linens, toiletries and other supplies.
Enhanced guest comfort by adjusting room settings according to preferences noted in their reservations or previous stays.
Completed special housekeeping actions such as turning mattresses on set schedule.
Washed and put away kitchen dishes, utensils and glassware.
Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
Supported team atmosphere by collaborating with other housekeeping staff to manage workload during peak times.
Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
Improved efficiency by organizing cleaning supplies and equipment, ensuring easy access and minimal downtime.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Returned emptied garbage receptacles to proper locations.
Enhanced overall appearance of hotel by maintaining cleanliness in public areas, contributing to positive first impression.
Reduced environmental impact by implementing water-saving cleaning techniques and using eco-friendly products.
Fostered positive guest experience, ensuring all rooms met hotel's high standards for cleanliness and comfort.
Enhanced guest experience by maintaining immaculate room conditions through thorough cleaning and organization.
Fostered positive relations with guests by greeting them warmly and addressing any concerns promptly.
Disposed of trash and recyclables each day to avoid waste buildup.
Contributed to high guest satisfaction by promptly responding to requests for additional supplies or services.
Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Improved room availability efficiency with prompt and detailed cleaning, allowing for faster guest check-ins.
Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
Sorted, laundered and put away various laundry items.
Changed bed linens and collected soiled linens for cleaning.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Polished fixtures to achieve professional shine and appearance.
Contributed to team goals by exceeding individual room cleaning targets without compromising quality.
Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Maintained detailed record of cleaned rooms and reported any maintenance issues, ensuring quick resolution and guest satisfaction.
Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Responded to requests from patrons for linens and toiletries.
Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Streamlined cleaning procedures to minimize downtime between guest stays, enhancing overall operational efficiency.
Rotated linens in storerooms and replenished when supplies ran low.
Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Reduced complaints by carefully adhering to all hotel cleaning standards and guest requests.
Increased repeat guest visits by providing welcoming and clean environment in all guest rooms.
Reduced lost items reports by carefully checking rooms for left-behind belongings and returning them to front desk.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Ensured safety protocols were followed, minimizing accidents through proper signage and barrier use during cleaning.
Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Maintained stock of clean linens and toiletries, ensuring guests always had access to necessary items.
Restocked cleaning storage cabinets, carts and baskets for easy use.
Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.

Timeline

Hotel Manangement and Tourism

Housekeeping Room Attendant

Bachelor of Science - Tourism And Hospitality Management

Work History

Hotel Manangement and Tourism

Housekeeping Room Attendant

Education

Bachelor of Science - Tourism And Hospitality Management

Skills

Summary

Work Availability

Software

Work Preference

Work Type

Work Location

Important To Me

Languages

reading books,voluteering and socializing with friends and family

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